Dear Readers,
So, the other day my tablet did a Windows update. Now after I put in my pin the screen just stays pure black.
I'm writing this post on a Kindle Fire...and apparently now its screen is coming loose on the sides kinda exposing the insides. This is not cool.
Even before this my tablet was getting super slow at transferring files from it to a flash drive.
My tech is failing. Not fun. If I'm actually retired for awhile this is why.
Sincerely,
Gensabi
Oh, that's sad, but we'll wait for you as long as need. Good luck with your tablet)
ReplyDeleteThanks. I'm still trying. After I put in my pin the screen is just all black. I can see it register my finger movements but nada. Trying a restart from the lock screen now.
DeleteWhat's the problem exactly the black screen?
ReplyDeleteAfter putting in my pin the screen was just staying black. I finally got past that tonight after doing a restart and I guess I wasn't giving it enough time to load since the stupid windows update.
DeleteOh its good that worked out. I was gonna suggest this.here is a quick checklist to get it running smoothly again:
Delete1. The "Hard" Restart
If the screen goes black again, don't just tap the power button. Hold it down for a full 40 seconds. The screen will go dark (if it wasn't already); ignore any prompts. After the 40 seconds are up, let go and press the power button normally to reboot. This clears the temporary cache memory.
2. Check for Fire OS Updates
Even if you just had a "windows update" on your computer, your tablet might be pending its own software update, which causes lag.
Go to Settings > Device Options > System Updates.
Tap Check Now.
3. Manage Storage & Background Apps
If your storage is nearly full (over 90%), the tablet will struggle to "draw" the home screen after you enter your PIN.
Clear Cache: Go to Settings > Apps & Notifications > Manage All Applications. Pick your most-used apps (like Silk Browser or Facebook) and tap Storage > Clear Cache.
Check Space: Go to Settings > Storage to see if you're hitting a wall.
Why it happens
When you enter your PIN, the device has to decrypt your data and load the "Home" launcher. If the processor is busy with a background update or indexed files, it just gives up and shows black while it thinks.